Waymaker
Email

Set Up Email in Thunderbird

Learn about Set Up Email in Thunderbird in WaymakerOS.

ThunderbirdSetup
Last updated: April 2026

Configure your Waymaker email, calendar, and contacts in Mozilla Thunderbird.

Before you start

You'll need:

  • Your full email address (e.g. you@yourcompany.com)
  • Your email token

Important: the email token is not your Waymaker password. Use it only for setting up email apps. Find it in Commander → Email → Settings (gear) → Setup tab → Your Credentials → Reveal.

For full server settings, see Manual Settings Reference.

Setting up email

Thunderbird's account wizard usually requires a manual step for Waymaker accounts — auto-detection doesn't always work.

  1. Open Thunderbird
  2. If this is your first account, the setup wizard appears. Otherwise go to Account Settings → Account Actions → Add Mail Account
  3. Enter:
    • Your full name: Your display name
    • Email address: Your full email address
    • Password: Your email token
  4. Click Continue
  5. If auto-detection runs, let it finish, then click Configure manually if the discovered settings don't match below
  6. Enter the following settings:

Incoming Server (IMAP)

SettingValue
ProtocolIMAP
Serverimap.waymakerone.com
Port993
Connection securitySSL/TLS
Authentication methodNormal password
UsernameYour full email address

Outgoing Server (SMTP)

SettingValue
Serversmtp.waymakerone.com
Port465
Connection securitySSL/TLS
Authentication methodNormal password
UsernameYour full email address
  1. Click Re-test to verify
  2. Click Done

Thunderbird begins syncing your inbox.

Adding your calendar

Thunderbird discovers your Waymaker calendars from the server name alone.

  1. Go to File → New → Calendar, or click the calendar icon and choose New Calendar
  2. Select On the Network and click Next
  3. Enter:
    • Username: Your full email address
    • Location: https://dav.waymakerone.com/
  4. Click Find Calendars
  5. Enter your email token when prompted for password
  6. Select the calendars you want from the discovered list
  7. Give each a name and color
  8. Click Subscribe

If discovery doesn't return results, you can fall back to the full path. See Manual Settings Reference.

Adding your contacts

Thunderbird discovers your address books the same way.

  1. Go to Tools → Address Book (or press Ctrl+Shift+B)
  2. Click File → New → CardDAV Address Book
  3. Enter:
    • Username: Your full email address
    • Location: https://dav.waymakerone.com/
  4. Click Continue
  5. Enter your email token when prompted
  6. Select the address book(s) you want
  7. Click Continue

Troubleshooting

"Unable to log in"

  • Verify you're using your email token, not your Waymaker password
  • Check that the server names are spelled correctly
  • Confirm SSL/TLS is selected (not STARTTLS)

"Server not found"

  • Check your internet connection
  • Verify server addresses:
    • IMAP: imap.waymakerone.com
    • SMTP: smtp.waymakerone.com
    • CalDAV / CardDAV: dav.waymakerone.com
  • Try temporarily disabling firewall or antivirus

"Certificate error"

  • Confirm the server in the warning is *.waymakerone.com
  • Check that your system date and time are correct

"Authentication failed"

  1. In Commander, go to Email → Settings → Setup → Your Credentials
  2. Click Reset Token to generate a new token
  3. In Thunderbird, right-click your account, select Settings
  4. Click Server Settings and update the password
  5. Also update the SMTP password under Outgoing Server (SMTP)
  6. For calendars and address books, you'll be prompted for the new password on next sync

"Find Calendars" returns nothing

  • Confirm the location is exactly https://dav.waymakerone.com/ (with the trailing slash)
  • Verify the username is your full email address
  • Verify you entered your email token, not your password
  • If discovery still fails, use the full URL form. See Manual Settings Reference

Emails not syncing

  • Click Get Messages (or press F5)
  • Check folder subscription: right-click account → Subscribe
  • Verify you're using IMAP, not POP3

Sent emails not appearing

  1. Right-click your account → Settings
  2. Click Copies & Folders
  3. Set Place a copy in to your Waymaker Sent folder

Tips

Message filters

Organize incoming email automatically:

  1. Go to Tools → Message Filters
  2. Click New
  3. Set conditions and actions

Signatures

  1. Right-click your account → Settings
  2. Find the Signature text field
  3. Type your signature (HTML allowed if enabled)

Sync frequency

  1. Right-click your account → Settings
  2. Click Server Settings
  3. Set Check for new messages every to your preference

Quick filter

Press Ctrl+Shift+K to show the Quick Filter bar for fast searching.

Keyboard shortcuts

ActionShortcut
New MessageCtrl+N
ReplyCtrl+R
Reply AllCtrl+Shift+R
ForwardCtrl+L
SendCtrl+Enter
Get MessagesF5
SearchCtrl+K

Compact folders

Free up disk space by compacting folders:

  1. Right-click a folder
  2. Select Compact

Or compact all: File → Compact Folders