Waymaker
Email

Set Up Email on Android

Learn about Set Up Email on Android in WaymakerOS.

AndroidSetup
Last updated: February 2026

Learn how to configure your Waymaker email on your Android phone or tablet.

Before You Start

You'll need:

  • Your email address (e.g., you@yourcompany.com)
  • Your email token (found in Commander > Email > Settings > Devices tab)

Important: Your email token is different from your Waymaker password. Use the token only for email app setup.

Finding Your Email Token

  1. Open Commander at commander.waymakerone.com
  2. Go to your email inbox
  3. Click the Settings gear icon
  4. Select the Devices tab
  5. Click Reveal Token and copy it

The Gmail app supports IMAP and works well with Waymaker email.

Steps

  1. Open the Gmail app
  2. Tap your profile picture (top right)
  3. Tap Add another account
  4. Select Other
  5. Enter your full email address
  6. Tap Next
  7. Select Personal (IMAP)
  8. Enter your email token as the password
  9. Tap Next
  10. Configure incoming server:
SettingValue
UsernameYour full email address
PasswordYour email token
Serverimap.waymakerone.com
Port993
Security typeSSL/TLS
  1. Tap Next
  2. Configure outgoing server:
SettingValue
Require sign-inEnabled
UsernameYour full email address
PasswordYour email token
SMTP Serversmtp.waymakerone.com
Port465
Security typeSSL/TLS
  1. Tap Next
  2. Configure sync options (frequency, notifications)
  3. Enter your name (for outgoing emails)
  4. Tap Next to complete setup

Method 2: Samsung Email App

For Samsung devices, you can use the built-in Email app.

Steps

  1. Open the Email app
  2. Tap Add account or go to Settings > Add account
  3. Select Other
  4. Enter your email address and tap Manual Setup
  5. Select IMAP account
  6. Enter account details:
    • Email address: Your full email address
    • Username: Your full email address
    • Password: Your email token
  7. Configure incoming server:
SettingValue
IMAP serverimap.waymakerone.com
Security typeSSL
Port993
  1. Tap Next
  2. Configure outgoing server:
SettingValue
SMTP serversmtp.waymakerone.com
Security typeSSL
Port465
Require sign-inEnabled
  1. Tap Next
  2. Configure sync settings
  3. Enter your display name
  4. Tap Done

Method 3: Microsoft Outlook App

The Outlook app for Android works well with Waymaker email.

Steps

  1. Download Microsoft Outlook from Play Store
  2. Open Outlook
  3. Tap Add Account
  4. Enter your email address
  5. Tap Continue
  6. Select IMAP
  7. Enter your details:
    • Display Name: Your name
    • Description: Waymaker
  8. Configure IMAP settings:
    • IMAP Host Name: imap.waymakerone.com
    • IMAP Username: Your full email address
    • IMAP Password: Your email token
  9. Configure SMTP settings:
    • SMTP Host Name: smtp.waymakerone.com
    • SMTP Username: Your full email address
    • SMTP Password: Your email token
  10. Tap the checkmark to complete setup

Method 4: ActiveSync (Exchange)

ActiveSync provides email, calendar, and contacts sync together.

Steps (Gmail App)

  1. Open Settings on your Android device
  2. Go to Accounts (or Users & accounts)
  3. Tap Add account
  4. Select Exchange
  5. Enter your email address
  6. Tap Manual setup
  7. Select Exchange
  8. Enter settings:
    • Domain: Leave blank
    • Username: Your full email address
    • Password: Your email token
    • Server: eas.waymakerone.com
  9. Tap Next
  10. Accept security policies if prompted
  11. Choose what to sync (Mail, Calendar, Contacts)
  12. Tap Next to complete

Troubleshooting

"Cannot Connect to Server"

  • Verify you're using your email token, not your Waymaker password
  • Check server names are spelled correctly (waymakerone.com)
  • Ensure you have an internet connection
  • Try switching between WiFi and mobile data

"Authentication Failed"

  1. Go to Commander > Email > Settings > Devices
  2. Click Reset Token to generate a new token
  3. Copy the new token
  4. Remove the account from your Android device
  5. Add the account again with the new token

"Security Certificate Error"

This shouldn't happen with waymakerone.com servers. If you see this:

  • Double-check the server addresses
  • Make sure you're using waymakerone.com, not another domain
  • Try accepting the certificate if offered

Email Not Syncing

  • Open the email app and pull down to refresh
  • Check sync settings: Settings > Accounts > [Your Account] > Account sync
  • Ensure background data is not restricted
  • Check battery optimization isn't limiting the app

Sent Mail Not Appearing

  • Verify SMTP settings are correct
  • Check the Sent folder syncs: Account settings > Folders to sync
  • Send a test email to yourself

Tips

Enable Notifications

  1. Go to Settings > Apps > [Email App] > Notifications
  2. Enable notifications
  3. Customize notification sounds if desired

Set Sync Frequency

  1. Open your email app
  2. Go to account settings
  3. Choose sync frequency (Push, every 15 min, etc.)

Add to Home Screen

Create a shortcut for quick access:

  1. Long-press on your home screen
  2. Tap Widgets
  3. Find your email app's widget
  4. Drag it to your home screen