Waymaker
Getting Started

Subscription & Billing

Learn about Subscription & Billing in WaymakerOS.

BillingSubscription

Manage your subscription, payment methods, invoices, and usage from WaymakerOne.

Billing overview

Your billing is managed in WaymakerOne > Billing. The billing dashboard shows:

  • Current plan — your license tier and billing cycle
  • Active seats — how many team members are using Waymaker
  • Monthly spend — your current period charges
  • Payment method — the card on file
  • Next invoice date — when you'll next be charged

Subscription tiers

Organisation licenses

TierMonthlyAnnual (save 16.7%)
Platform$19/seat/month$190/seat/year
Business$79/seat/month$790/seat/year
Enterprise$299/seat/month$2,990/seat/year

API credits

If you use the Waymaker API or AI features beyond your tier's included credits, you can purchase additional credits:

PackPrice
Starter$10
Developer$50
Enterprise$500
Flexible$1/unit (pay-as-you-go)

Auto top-up

Enable auto top-up to automatically purchase credits when your balance drops below a threshold:

  1. Go to WaymakerOne > API > API Billing
  2. Toggle Auto Top-Up on
  3. Set the minimum balance threshold
  4. Set the recharge amount
  5. Confirm your payment method

Managing your subscription

Changing your plan

  1. Go to WaymakerOne > Billing
  2. Click Change Plan
  3. Select the new tier
  4. Review prorated charges — you'll receive credit for unused time on your current plan
  5. Confirm

Plan changes take effect immediately.

Switching billing cycle

Switch between monthly and annual billing:

  1. Go to WaymakerOne > Billing
  2. Click Billing Cycle
  3. Choose Monthly or Annual
  4. Confirm

Switching to annual applies the discount immediately.

Updating payment method

  1. Go to WaymakerOne > Billing
  2. Click Payment Method
  3. Enter new card details
  4. Save

Waymaker accepts Visa, Mastercard, American Express, Discover, UnionPay, Diners Club, and JCB.

Applying a coupon

  1. During checkout or in Billing > Coupon
  2. Enter your coupon code
  3. Click Apply
  4. The discount is reflected on your next invoice

Invoices

View and download invoices:

  1. Go to WaymakerOne > Billing
  2. Click Invoices
  3. See your invoice history with status (paid, pending, failed)
  4. Click any invoice to download a PDF

Usage tracking

Monitor resource consumption:

  • Active users — seats in use vs seats included
  • API calls — monthly API request count
  • Storage — file storage consumption
  • AI tokens — AI credit usage

When usage exceeds your tier's included allocation, overage charges apply at per-unit rates shown on the billing page.

Cancellation

To cancel your subscription:

  1. Go to WaymakerOne > Organisation Settings
  2. Click Delete Organisation
  3. Your subscription continues until the end of the current billing period
  4. Data is retained for 30 days, then permanently deleted

Next steps